Privacy Policy

Last Updated: 21 November 2025

Company: Freya Fit (United Kingdom)

Freya Fit (“we,” “us,” “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and online services.

1. Who We Are

Freya Fit is a U.K.-based business providing online fitness, education, and wellness content through our website at https://www.freyafit.com/. We act as the “Data Controller” for the personal data you provide under the U.K. GDPR and the Data Protection Act 2018.

2. What Personal Data We Collect

Information You Provide Directly

Name
Email address
Payment details (processed by third-party providers; we do not store full card numbers)
Account login details
Messages submitted through contact forms
Information you provide in community areas or coaching sessions

Information Collected Automatically

IP address
Browser and device information
Pages you visit and interaction data
Cookies and similar tracking technologies

3. How We Use Your Information

Providing access to courses, memberships, and digital products
Processing payments and delivering purchases
Sending transactional emails (receipts, account updates, password resets)
Providing customer support
Sending marketing emails (with your consent)
Improving website performance and user experience
Legal compliance and fraud prevention

4. Legal Bases for Processing (U.K. GDPR)

Contract: To deliver products, services, and access you purchased.
Consent: For marketing emails, cookies, and optional features.
Legitimate Interests: To operate our business, prevent fraud, and improve services.
Legal Obligation: For tax records, accounting, and compliance requirements.

5. How We Share Your Information

We may share your data with trusted third parties, including:

Kajabi (website and course hosting)
Stripe and/or PayPal (payment processing)
Email service providers
Analytics and tracking tools
Contractors or support members assisting in service delivery

We never sell your personal information. All partners must comply with U.K. GDPR standards.

6. International Transfers

Because our website runs on Kajabi (a U.S.-based platform), some data may be transferred outside the U.K. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and Kajabi’s GDPR compliance measures.

7. Data Retention

We retain personal data only as long as necessary for service delivery, legal obligations, business records, and dispute resolution. Some information may be retained longer where legally required.

8. Your Rights Under U.K. GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Object to processing
Withdraw marketing consent at any time
Request data portability
Lodge a complaint with the ICO

To exercise your rights, contact us at: {{ Insert Contact Email }}

9. Cookies & Tracking Technologies

We use cookies and similar tools to improve functionality, track analytics, personalise content, and manage login sessions. You can manage or disable cookies in your browser settings.

10. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal data from minors.

11. Security Measures

We take appropriate technical and organisational measures to protect your information, including encrypted payments, secure logins, and limited access to personal data.

12. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect the most recent version. Continued use of the site indicates acceptance of any updates.

13. Contact Us

For questions about this Privacy Policy or how we handle your personal data:
Email: {{ Insert Contact Email }}
Website: https://www.freyafit.com/